Getting started
Set your location and calculation method, allow notifications, and log your first prayer in a tap.
β¦ Support
Common questions below. Still stuck? We're a message away.
Set your location and calculation method, allow notifications, and log your first prayer in a tap.
Not getting reminders? It's almost always a device permission or battery-optimisation setting.
Manage, restore, or cancel your subscription through your Apple ID or Google account.
Yes. Prayer times, prayer logging, reminders, qibla and basic streaks are free forever. Premium only adds convenience, deeper insight, and social features β and a one-time Lifetime option and sadaqah tip jar help keep the app free for others.
Times are computed on-device using established calculation methods with high-latitude handling, auto-mapped to your region. You can adjust the calculation method in Settings. For exact precision, follow your local trusted authority.
This is almost always a device permission or battery-optimisation setting. Make sure notifications are allowed for Salahly, disable battery optimisation/βdeep sleepβ for the app, and use the test button in Settings β Notifications to confirm delivery.
Open the app β Premium β Restore purchases. Make sure you are signed into the same Apple ID or Google account you bought it with.
In the app: Settings β Account β Delete account. This permanently removes your data, with the purge completing within 30 days. See our Privacy Policy for details.
Yes. Mosque managers can be given a verified mosque-admin role to manage their listing, iqamah times, and activities (all changes are reviewed before they go live). Contact us to get set up.
We're a small, dedicated team and we read every message. We aim to reply within 1β2 business days, insha'Allah.